Post office and parcels · Français
Post office and parcels in French: 12 survival phrases
Collect a parcel with your delivery notice, send a letter or parcel abroad, ask for tracking and a receipt, and find the nearest post office. Short phrases for the counter.
Phrases, not advice. These cards only help you say what you need. They give no medical, legal, tax or financial advice. For any decision, ask the pharmacist, doctor, bank or the official office.
Register: Polite (formal is safer). Use "vous" at the counter in France and start with "Bonjour". Bring an ID document (passport or residence card) to collect a parcel or a registered letter, plus the notice ("avis de passage") if you have it.
How to read the sounds: Say the vowel through your nose where you see n/m after it (on, an, in); don't sound the n. r is a soft throat sound. Final consonants are mostly silent. Stress falls on the last syllable and is marked in CAPITALS.
12 phrases you will need
- 01PoliteBonjour. Je viens chercher un colis.Say it like: bon-ZHOOR. zhuh vyan sher-SHAY an koh-LEEHello. I've come to pick up a parcel.Register: Polite; "bonjour" first is essential.
- 02PoliteJ'ai un avis de passage. Le voici.Say it like: zhay an ah-VEE duh pah-SAZH. luh vwah-SEEI have a delivery notice. Here it is.Register: "Avis de passage" is the slip left in your mailbox.
- 03NeutralJe n'étais pas là à la livraison. Où puis-je récupérer le colis ?Say it like: zhuh nay-TAY pah LAH ah lah lee-vreh-ZON. oo pwee-zhuh ray-kew-pay-RAY luh koh-LEEI wasn't there for the delivery. Where can I collect the parcel?Register: Neutral; works for any courier.
- 04PoliteVoici mon passeport. Ça suffit ?Say it like: vwah-SEE mon pass-POR. sah sew-FEEHere is my passport. Is that enough?Register: Polite; ask if you have no French ID card.
- 05NeutralFaut-il prendre un ticket ?Say it like: foh-TEEL PRAHN-druh an tee-KAYDo I need to take a ticket?Register: Common at busy counters.
- 06PoliteJe voudrais envoyer ce colis en …Say it like: zhuh voo-DRAY ahn-vwah-YAY suh koh-LEE ahnI'd like to send this parcel to …Register: Use "en" before a country, "à" before a city.
- 07NeutralCombien coûte l'envoi vers … ?Say it like: kom-BYAN koot lahn-VWAH vairHow much does it cost to send it to …?Register: Neutral question.
- 08NeutralUn timbre pour une lettre, s'il vous plaît.Say it like: an TAN-bruh poor ewn LET-ruh, seel voo PLAYOne stamp for a letter, please.Register: "Timbre" is the stamp.
- 09NeutralAvec suivi, s'il vous plaît.Say it like: ah-VEK SWEE-vee, seel voo PLAYWith tracking, please.Register: "Suivi" means tracking.
- 10NeutralCombien de jours pour arriver ?Say it like: kom-BYAN duh zhoor poor ah-ree-VAYHow many days to arrive?Register: Short and neutral.
- 11PoliteJe peux avoir un reçu, s'il vous plaît ?Say it like: zhuh puh ah-VWAR an ruh-SEW, seel voo PLAYCan I have a receipt, please?Register: Polite; keep it as proof of sending.
- 12NeutralOù est le bureau de poste le plus proche ?Say it like: oo ay luh bew-ROH duh POST luh plew PROSHWhere is the nearest post office?Register: Neutral; ask anyone on the street.
Quick answers
What do I say to start at the post office in French?
Start with: "Bonjour. Je viens chercher un colis." (Hello. I've come to pick up a parcel.)
Should I use informal or formal French at the post office?
Use "vous" at the counter in France and start with "Bonjour". Bring an ID document (passport or residence card) to collect a parcel or a registered letter, plus the notice ("avis de passage") if you have it.
How do I say I have a delivery notice in French?
Try: "J'ai un avis de passage. Le voici." (I have a delivery notice. Here it is.)
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